Conference and Events for
User Assistance
Professionals
UA Europe is a UK-based training and consulting company that specialises in the design and implementation of User Assistance for software applications.
We are involved in technical communication events across the world, speaking at major conferences such as MadWorld, and partnering with other organisations to put on a range of cutting-edge master classes and workshops.
If you'd like to be kept informed of news and announcements about future UA Europe events, you can:
The MadWorld conference took place on 12-15 June, 2022 in Austin, TX.
Matthew presented the following sessions:
For further information about the conference, visit the MadWorld website.
UA Europe was proud to collaborate with ClickStart and Lokomatik on an exciting two-day event for Technical Communicators in December 2018.
The Master Class was Presented by Matthew Ellison, Scott DeLoach, and Thomas Bro-Rasmussen.
Watch out for future presentations of this Master Class!
UA Europe was an annual conference for technical communicators that focused on software user assistance and online Help. It ran from 1997 to 2017.
The final UA Europe conference took place at the historic Crown Hotel in the delightful spa town of Harrogate, UK on 8th - 9th June, 2017.
The conference provided a unique update on latest industry trends, technical developments, and best practice in software user assistance.
Although the annual conference has ended, we are planning to run one-off UA Europe events in UK, Europe, and the rest of the world.
If you'd like to be kept informed of news and announcements about future UA Europe events, you can:
The annual conference was for technical communicators, user assistance specialists, information architects, technical authors, software developers, documentation managers, and anyone else involved in the development of user assistance for software applications.
Each year it typically included sessions on:
Over the period from 2006 to 2017, delegates from the following 36 countries joined us at the UA Europe Conference:
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"This conference makes me feel part of a wider, supportive community — and that is very worthwhile."
"Always so many great takeaways and thought-provoking topics"
"Lots of 'Aha' moments, useful and fun talks. It was awesome!"
"Absolutely thrilled that I came! Thank you!"
"Rating the overall conference experience as only 5 [out of 5] is not enough and doesn't do justice..."
"Nice variation of topics; there was something for every taste."
"Excellent organization: we got all the information we needed and not more, all the talks started punctually…"
"Sorry to be so boring with all my 5 out of 5 ratings, but it was great!"
"Very well facilitated. I love the fact that everything was run on schedule! It's so rare."