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UA Europe - Training & Consulting
UA Europe - Training & Consulting

Specialists in
User Assistance

Training in User Assistance tools and techniques

UA Europe provides customised training on MadCap Flare, Help+Manual, and a range of User Assistance technologies and design techniques. Our trainer, Matthew Ellison, has more than 25 years of experience in this field, and is a highly acclaimed teacher and presenter.

Features of the training

All training courses are:

  • delivered at your own location (either in person or via the Web) saving you travel time and cost
  • customised to your specific needs and objectives
  • based on hands-on tasks and practice
  • supported by printed documentation
  • backed by a two-month period of technical support
  • presented by leading expert Matthew Ellison

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Introducing your trainer

Photograph of Matthew Ellison

Matthew Ellison has over 30 years of experience as a user assistance and eLearning professional in the software industry, and is a qualified teacher (PGCE) and Certified Technical Trainer. He is also a Certified Instructor for MadCap Flare and EC Software's Help & Manual.

Over the past 25 years, Matthew has trained more than 1500 authors how to develop online Help and eLearning. He has also been a popular speaker at conferences on eLearning and user assistance throughout the world since 1997, and has covered a diverse range of topics from context-sensitive Help design to electronic performance support systems.

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Current training courses