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UA Europe - Training & Consulting
UA Europe - Training & Consulting

Specialists in
User Assistance
& organisers of the
UA Europe Conference

Conference presentation slides for download

Deep Dive with RoboHelp and Flare
WritersUA Conference for Software User Assistance, Mountain View, CA, USA
14-15 April, 2016
Deep_Dive_with_RoboHelp_and_Flare.pdf
Using MadCap Flare with Source Control
MadWorld 2016 Conference, San Diego, USA
10-12 April, 2016
Using_MadCap_Flare_with_Source_Control.pdf
Migrate Legacy Word Documentation into MadCap Flare
MadWorld 2015 Conference, San Diego, USA
12-14 April, 2015
Migrate_Legacy_Word_Documentation_into_MadCap_Flare.pdf
Tools and Techniques for Creating Responsive Web Content
TCUK 2014 Conference, Brighton, UK
16-18 September, 2014
ToolsandTechniquesforCreatingResponsiveWebContent.pdf
Smart Ways to Re-use Content
TCUK 2014 Conference, Brighton, UK
16-18 September, 2014
SmartWaystoRe-useContent.pdf
How long is a topic?
UA Europe 2014 Conference, Kraków, Poland
5-6 June, 2014
HowLongisaTopic.pdf
Tool Support for Creating Mobile User Assistance
UA Europe 2014 Conference, Kraków, Poland
5-6 June, 2014
ToolSupportforCreatingMobileUserAssistance.pdf
RoboHelp: Evolving Features and Methods
WritersUA Software User Assistance Conference, Memphis, TN
11-14 March, 2012
RoboHelp_Evolving_Features_and_Methods.pdf
Seven Secrets of Successful Software Demos
UA Europe Conference, Brighton, UK
16-17 June, 2011
Seven_Secrets_of_Successful_Software_Demos.pdf
Help Authoring Tool Comparison
WritersUA Software User Assistance Conference, Long Beach, CA
13-16 March, 2011
HAT_Comparison_2011.pdf
Turning Search Into Find
2010 AODC Conference, Darwin, Australia
(Also presented at 2009 UA Europe Conference, Cardiff, UK
and at 2010 WritersUA Conference, Seattle, WA, USA)
Turning Search Into Find.pdf
Enabling Feedback and Collaboration in Software Help
UA Europe Conference, Cardiff, UK
17th September 2009
(Also presented at 2009 AODC Conference, Melbourne, Australia
and at 2010 WritersUA Conference, Seattle, WA, USA)
Feedback_and_Collaboration_in_Software_Help.pdf
A Pattern Language for Information Architecture
TCUK Conference, Derby, UK
23rd September 2009
(Also presented at 2009 AODC Conference, Melbourne, Australia)
Pattern_Language_for_Information_Architecture.pdf
Generating Quality Print Output from MadCap Flare or Blaze
WritersUA Conference, Seattle, WA, USA
31st March 2009
Generating_Quality_Print_Output_from_Flare_or_Blaze.pdf
User-Centred Design of Context-Sensitive Help
AODC Conference, Melbourne, Australia
21st May 2009
(Also presented at WritersUA, Seattle, 2009)
UCD_of_CSH_AODC_2009.pdf
UA Cycles
Keynote Presentation for Annual ISTC Conference, UK
24th September 2008
UA_Cycles.pdf
Creating Table Styles in CSS
UA Europe 2008 Conference, Edinburgh, UK
18-19th September 2008
Table_Styles.pdf
Guided Help: A Revolution for Software Help and Support?
AODC Conference, Gold Coast, Australia
16th May 2008
(Also presented at:
Online Help Conference - Europe 2007
and WritersUA 2008)
Guided_Help_AODC.pdf
All You Need to Know About Capturing Screens
WritersUA Conference, Long Beach, CA, USA
28th March 2007
Screen_Capture_Tools_and_Techniques.pdf
Benefits and Liabilities of Microsoft HTML Help
WritersUA Conference, Long Beach, CA, USA
27th March 2007
Benefits_and_Liabilities_of_Microsoft_HTML_Help.pdf
Comparison of Help Authoring Tool Workflows & Paradigms
TICAD Conference, Warwick, UK
22nd November 2006
Authoring_Tool_Paradigms_(TICAD).pdf
New Trends in Online Help
tcworld Conference, Wiesbaden, Germany
8-10th November 2006
New_Help_Trends.pdf
Designing Embedded User Assistance for an Inductive UI
WritersUA Conference, Palm Springs, CA
9-12th April 2006
Designing_Embedded_UA_for_an_Inductive_UI.pdf
Introducing MadCap Flare
WritersUA Conference, Palm Springs, CA
9-12th April 2006
MadCap Flare Introduction.pdf
Seven Plus or Minus Two - Put to the Test
ISTC Conference, Coventry, UK
23-25th September 2005
Seven Plus or Minus Two - Put to the Test.pps
User Assistance Tool Kit
WritersUA Europe Conference, Amsterdam, Netherlands
16-17th September 2005
User Assistance Tool Kit.pps
Comparison of Help Authoring Tool Workflows & Paradigms
Australasian Online Documentation Conference, Melbourne, Australia
4-6th May 2005
Comparison of Help Authoring Tool Workflows & Paradigms
DHTML Layering Techniques for HTML-based Help
WritersUA Conference, Las Vegas, USA
20th - 23rd March 2005
DHTML Layering Techniques for HTML-based Help.pps
Enhance eLearning with Captivate
Macromedia MX Event, London, UK
16th November 2004
Enhance eLearning with Captivate.pps
Working with Cascading Style Sheets
2nd European Information Development Conference, Wiesbaden, Germany
10-11th November 2004
Working with CSS.pps
Hot Trends and Cool Tools
WritersUA Europe Conference, London, UK
29-30th October 2004
Hot Trends and Cool Tools.pps
Introduction to Windows "Longhorn" (Vista) Help
WritersUA Europe Conference, London, UK
29-30th October 2004
Introduction to Windows Longhorn Help.pps
Single-Sourcing with RoboHelp X5
WritersUA Europe Conference, London, UK
29-30th October 2004
Single-Sourcing with RoboHelp X5.pps
The End of Help As We Know It
Keynote Presentation
Yggdrasil Conference, Lillehammer, Norway
4th - 5th October 2004
The End of Help As We Know It.pps
Designing Succesful Help for Web Applications
49th STC Conference, Nashville, USA
5-8th May 2002
Designing_Successful_Help_for_Web_Apps.pdf