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UA Europe - Training & Consulting

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User Assistance

Articles on User Assistance

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Creating Print-based documentation from MadCap Flare
December 2022
ISTC Communicator, Winter 2022
Meta Tags and Micro Content in Flare 2022
September 2022
ISTC Communicator, Autumn 2022
Importing Word documents into Flare
June 2022
ISTC Communicator, Summer 2022
Branching in MadCap Central
March 2022
ISTC Communicator, Spring 2022
eLearning in MadCap Flare
October 2021
ISTC Communicator, Autumn 2021
Difference between SCORM and xAPI (Tin Can)
August 2021
This website
Review of MadCap Flare 2021
June 2021
ISTC Communicator, Summer 2021
Importing into MadCap Flare from Markdown
June 2021
ISTC Communicator, Summer 2021
MadCap Flare: using variables within XHTML code
December 2020
ISTC Communicator, Winter 2020
Review of HelpXplain
September 2020
ISTC Communicator, Autumn 2020
Exploiting the power of Find Elements in MadCapFlare
September 2020
ISTC Communicator, Autumn 2020
Delivering engaging Web-based training
September 2020
ISTC Communicator, Autumn 2020
Information types and structured authoring in MadCap Flare
June 2020
ISTC Communicator, Summer 2020
Review of MadCap Flare 2020
May 2020
This website
Review of Help+Manual 8
April 2020
This website
Learning about your users with MadCap Central
March 2020
ISTC Communicator, Spring 2020
New Drag-and-drop support in Flare 2019r2
December 2019
ISTC Communicator, Winter 2019
Using CSS variables in MadCap Flare 2019
September 2019
ISTC Communicator, Autumn 2019
Working with Micro Content in MadCap Flare
June 2019
ISTC Communicator, Summer 2019
Seven Top MadCap Flare Tips
March 2019
ISTC Communicator, Spring 2019
Review of Adobe RoboHelp 2019
December 2018
ISTC Communicator, Winter 2018
Using MadCap Central for SME reviews
December 2018
ISTC Communicator, Winter 2018
Switching to Side Navigation in Flare 2018
September 2018
ISTC Communicator, Autumn 2018
eWriter - A modern alternative to CHM
September 2018
This website
Review of MadCap Flare 2018 with focus on Side Navigation and Elasticsearch
June 2018
This website
Emulating Madcap Flare's Help layout
June 2018
ISTC Communicator, Summer 2018
Project Analysis in MadCap Flare
March 2018
ISTC Communicator, Spring 2018
MadCap Flare - tips for improving your users’ search results
December 2017
ISTC Communicator, Winter 2017
Master Page and Skin Components for TopNav in MadCap Flare
September 2017
ISTC Communicator, Autumn 2017
Including videos in Flare’s HTML5 output
June 2017
ISTC Communicator, Summer 2017
Keyframes in MadCap Mimic 8
March 2017
ISTC Communicator, Spring 2017
Snippet Conditions and customised re-use in MadCap Flare
December 2016
ISTC Communicator, Winter 2016
Keyboard Shortcuts in MadCap Flare
September 2016
ISTC Communicator, Autumn 2016
Responsive Layout in MadCap Flare 12
June 2016
ISTC Communicator, Summer 2016
Working with tables in MadCap Flare
March 2016
ISTC Communicator, Spring 2016
Using MadCap Contributor in your review workflow
December 2015
ISTC Communicator, Winter 2015
Review of Adobe RoboHelp 2015 release
September 2015
ISTC Communicator, Autumn 2015
Introducing MadCap Flare's Top Navigation skin
September 2015
ISTC Communicator, Autumn 2015
Importing from MS Word into MadCap Flare
September and December 2014
ISTC Communicator, Autumn and Winter 2014
Review of Adobe RoboHelp 11
March 2014
ISTC Communicator, Spring 2014
Condition Tag Expressions in MadCap Flare
June 2013
ISTC Communicator, Summer 2013
Review of Adobe Captivate 6
July 2012
UA Europe Blog
What kind of assistance do users really need?
December 2010
ISTC Communicator: Winter 2010 issue
Review of Support for DITA in MadCap Flare version 5
Autumn 2009
Autumn 2009 issue of ISTC's Communicator journal
Review of Screen Capture Tools
February 2009
WritersUA website
Review of HelpStudio 2
October 2005
Microsoft "Longhorn" Help Highlights
May 2005
WinWriters website
Seven Golden Rules of Online Help Design
October 2004
October 2004 issue of ISTC Communicator magazine